We will match or beat the prices of most local and online competitors.
When making a purchase, or during the return and exchange period, please talk to a customer service representative or visit a customer service desk at any retail location for help with your price match request. Please tell us about the lower price that is still in effect that you want us to price match. We will then review and verify the price match request using a Adult Fun Spot device.
When making a purchase, or during the return and exchange period, price match requests from AdultFunSpot.com are handled through live online chat or by phone. Please tell us about the lower price that is still in effect that you want us to price match. We will then review and verify the price match request using our device. By phone, call +1 (863) 521-8305 for a AdultFunSpot.com price match request.
AdultFunSpot.com price match requests can be completed via e-mail under special circumstances, such as significant timezone differences. Shipping and delivery charges are not included in price comparisons. Purchases from a smartphone application/website, AdultFunSpot.com orders with store pickup are considered AdultFunSpot.com purchases for purposes of the Price Match Guarantee. A price match request after a purchase from AdultFunSpot.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25 mile radius) of any Adult Fun Spot location. A local retail competitor for AdultFunSpot.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25 mile radius) as either the billing address or the shipping address on record for the purchase.
The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer on a Adult Fun Spot device to verify the lower price and availability of the item.
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
If you purchase a new item at AdultFunSpot.com (which includes a purchase from a smartphone application/website, AdultFunSpot.com orders with store pickup) and if the item is offered at a lower price in the store when you pick it up, you will automatically be charged the lower price. Excludes employee discount purchases.
If the price of an item drops at Adult Fun Spot at any time before its scheduled delivery date, we will refund 100% of the difference, including tax. To receive the lower price, you must call 1 (863) 521-8305. Price matching cannot be processed in our stores or via e-mail. If you see a lower price at AdultFunSpot.com or a Adult Fun Spot store near you, all conditions apply from our standard Price Match Guarantee.
No. Adult Fun Spot does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Adult Fun Spot has a product that is advertised as being limited in quantity it will not be eligible for price matching.
Adult Fun Spot does not match competitors' coupons. Also, customers can either use a coupon or price match to a lower price, but not both. Adult Fun Spot does not allow a coupon to be used on a product that has a price match.
Adult Fun Spot matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a competitor’s price.
Adult Fun Spot may run tests of the Price Match Guarantee in select locations and may amend these terms at any time; Effective Date: November 25, 2017; Last Updated: October 03, 2018