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Privacy Policy

We Share Your Concerns About Safeguarding Personal Information

FLD Ventures, LLC (the "Company","we", "us") is the owner of (the "Site"). We fully understand the need to protect your personal information while online and we have developed this Privacy Policy (the "Policy") as a means to provide you with the utmost privacy possible. This Policy describes our practices regarding the collection and use of information throughout out the Site. By using the Site or obtaining any product or service through this Site, you (the "Customer", "visitor", "you") agree the limited collection and use of information as outlined in this Policy. If you do not agree to this Policy, please do not use the Site.

We may from time to time update this Policy to reflect changing technology and other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure that you remain familiar with the most current version of the Policy. You can determine when this Policy was last revised by checking the "Last Updated" section near the bottom of this page.

We Collect Two Basic Types of Information

First, we collect non-personally identifiable information. This is general information that cannot be traced to individuals and contains no personal data. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links on the site were clicked by visitors. We use this information in making modifications and improvements to the site to provide you, the user, with both a smoother and more efficient shopping experience.

We also use non-invasive "cookies" and other tracking technologies to collect non-personally identifiable information which we then use to provide you with an easier shopping experience. Cookies are small files store on your computer hard drive using your web browser. These cookies do not track other websites you visit nor can they place malware on your computer. Cookies simply make it possible for us to recognize your browser once you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. If you are uncomfortable with the cookies on your computer, you can always remove them by accessing the options menu of your browser. Please refer to your browser's help menu for more specific directions if needed.

Second, we collect personally identifiable information as needed to fulfill your order. In general, our Site uses an order form (shopping cart), and a registration form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information, such as your name, email address, physical address, telephone number, and credit card number, to receive the requested services or products.

Further, when you use the Site to purchase a product or service as a gift, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient so that we can deliver the gift to them if requested.

Please take some time to familiarize yourself with the different ways that the Site uses the information that we gather. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the way they use information received either from the Site or independently.

Non-Personally Identifiable Information

The Site uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in developing the design and layout of the Site.

Personally Identifiable Information

The Site uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary.

Financial information (such as credit card numbers, expiration dates, and billing addresses) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud.

You may, from time to time, receive information from us regarding new features, new products and services and special offers, or newsletters that we think you'll find valuable. If you'd like to opt out of receiving future mailings from the Site, please update your newsletter preferences.

The Site also may use your personally identifiable information to pre-populate forms used by the Site to expedite transactions with us and save you time during checkout.

Gift Recipients

As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients. We do not sell or rent any personally identifiable information that you provide to us regarding such persons.

Service Providers

We work with third-parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third-parties only for the purpose of providing your services or products.

Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of the Site, our customers or others, and as otherwise permitted or required by law as regards to these special cases.

The Site seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. While no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure, we seek to protect your personally identifiable information through several sources. First, all personal information is encrypted within our databases. Second, customer complete credit card numbers are never visible. Third, we use a security monitoring company named Trustwave. Trustwave is approved by Visa™ and Mastercard™ for assuring them that data is being handled securely. We cannot guarantee how information is transmitted between your computer and the Site servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk, but please remember that these risks can be minimized by using responsible browsing habits such as the use of anti-virus software and similar protection measures.

If you have signed up for an account with the Site, you may update your mailing address, email address, name changes or telephone number by clicking My Account located at the top and bottom of every page. This takes you to a page with your account information and preferences. Please take the time to make sure your information is accurate for timely delivery as well as keeping your mailing preferences updated.

If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, please contact us immediately.

Email Preferences

By placing an order, you are NOT automatically subscribed to our newsletter program. Some customers may however be notified of recalls or other safety concerns for products in purchase history. If you would like to receive our newsletters and promotional communications, you may do so by managing your newsletter preferences. Your information is secure and confidential and will not be sold or shared with any third-parties except as necessary to fulfill your order.

Email Questions and Answers

What type of emails will I receive from the Site?

Exclusives, Sales & Special Offers, Newsletters.

I signed up, so why am I not receiving emails from the Site in my personal inbox? 

First, make sure your email address is correct in your account profile. Next, see if emails from us are ending up in your spam folder.

Tip: Add "*" to your address book or white-list to ensure inbox delivery.

If I opt-out will I still receive emails from the Site? 

You will no longer receive marketing or promotional emails, however when making a purchase you will still receive the following types of emails: Order Updates, Confirmations, and Shipping Notifications.

How do I opt out of emails from the Site?

If you do not want to receive marketing or promotional emails from us, please click on the unsubscribe link in any email from the Site or update your newsletter preferences.

How do I change my email address with the Site?

If you have an account and wish to update your email address, you can make those changes in your account details.

Can I register without receiving marketing or promotional emails from the Site?

Absolutely. We provide the choice to opt-out of promotional emails during registration.

Last Updated

October 21st, 2018

Customer Support